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Policies

On-line Orders

We offer weekly promotions on various products which you can find on the home page of our website. These promotions apply to on-line orders only. All online orders will be shipped via UPS ground unless otherwise specified. We encourage you to use our safe and secure on-line shopping cart and checkout system for an efficient and hassle-free experience. We also welcome your calls or e-mails if you have questions about our products or how to purchase on-line.

Returns and Exchange

We are confident that the supplies and equipment sold at River City Graphic Supply are of the highest standards in the industry and offered at a reasonably low price. However, if you experience an issue with a product, please let us know within five business days and we will work with you to resolve the issue in a timely and pleasant manner. Please note that we do not provide cash refunds. If you paid cash and would like to return a product, a store credit may be available.

Shipping

We offer free UPS ground shipping on orders of $100 or more. Shipments usually arrive the next day within the state of Texas.  Please note free shipping does not apply to equipment or drums.

Our Hours

We are in the office from 10:00 a.m. to 5:00 p.m. If you need to reach us outside of our normal business hours, please leave a message or send us an e-mail and we will do our best to respond in a timely manner.

River City Graphic Supply

Austin

10201 McKalla Place
Austin, Texas 78758
ph: 855-841-9733 (Toll Free)
ph: 512-454-0505
fax: 210-568-4841
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San Antonio

Screen Printing Supplies Only (No Vinyl)
San Antonio , Texas
ph: 210-545-5800
ph: 210-568-4848

Hours

Monday - Friday, 9am - 5pm
Walk-ins and Pick-ups welcome